Privacy & Cookies Policy

Last updated: November 2025

This Privacy & Cookies Policy explains how Smart Watt Electrical & Automation Ltd (“Smart Watt”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website [www.smartwattelectrics.com] or otherwise interact with us.

We are committed to protecting your privacy and ensuring your personal data is handled securely and lawfully.

1. Who We Are

Smart Watt Electrical & Automation Ltd is a UK-based electrical and automation services company providing smart home, commercial, and industrial solutions.

Registered Office: 128 City Road, London, EC1V 2NX
Email: info@smartwattelectrics.com
Phone: 0333 335 6950
Company Registration Number: 16117229

For the purpose of UK data protection laws, Smart Watt is the Data Controller of your personal information.

2. Information We Collect

We may collect and process the following types of information:

a) Information You Provide

Name, phone number, and email address (e.g., through contact forms or service enquiries)
Project details or messages you submit
Billing and invoicing details (if you become a client)
Job or quotation requests

b) Information We Automatically Collect

When you visit our website, we may automatically collect:

IP address, browser type, and operating system
Pages visited, time spent on site, and referring websites
Cookie data (see section 6)

3. How We Use Your Information

We use your information to:

Respond to enquiries, provide quotes, and manage projects
Process payments and issue invoices
Improve our website, services, and user experience
Send updates or marketing messages (only if you consent)
Comply with legal and regulatory obligations

We do not sell or share your personal information for commercial gain.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Contractual necessity – to provide the services you requested
Legal obligation – to comply with UK laws and regulations
Legitimate interest – to improve our services and communicate with clients
Consent – when you agree to receive marketing or newsletters

5. How We Store and Protect Your Data

Your personal information is securely stored on protected systems within the UK.
We apply technical and organisational measures to safeguard your data from unauthorised access, alteration, or disclosure.

Where third-party service providers (e.g., website hosting, analytics, or email systems) process data on our behalf, they do so under strict data protection agreements compliant with UK GDPR.

6. Cookies

Our website www.smartwattelectrics.com uses cookies to improve performance and your browsing experience.

Cookies are small text files stored on your device. They help us:

Remember your preferences and settings
Understand how you use our website
Improve content and user experience

You can manage or disable cookies in your browser settings at any time.
For more details, visit https://www.aboutcookies.org.

By continuing to use our website, you consent to our use of cookies as described here.

7. Sharing Your Information

We may share your personal data only with:

Our trusted service providers (e.g., web hosting, analytics, payment processors)
Professional advisors (e.g., accountants, solicitors)
Regulatory bodies, if legally required

All third parties are required to respect the security of your data and process it in accordance with the law.

8. How Long We Keep Your Information

We keep personal data only as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
Typically, enquiry data is kept for up to 12 months, and client records for 7 years (as required by HMRC).

9. Your Rights

Under UK GDPR, you have the right to:

Access a copy of the personal data we hold about you
Request correction of any inaccurate or incomplete data
Request deletion of your data (where legally permissible)
Withdraw consent at any time (for marketing)
Object to processing for certain purposes
Lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how we handle your data

For more information or to exercise your rights, please contact us using the details below.

10. Contact Us

If you have any questions about this Privacy & Cookies Policy or how your data is handled, please contact:

Smart Watt Electrical & Automation Ltd
Email: compliance@smartwattelectrics.com
Address: 128 City Road, London, EC1V 2NX
Website: www.smartwattelectrics.com

11. Updates to This Policy

We may update this policy periodically to reflect changes in our practices, services, or legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.